Shipping & Care

Every piece is made to order.

This is not a warehouse. It is a studio in San Miguel de Allende, where each earring is crocheted by hand after your order is placed.

Please allow 3–5 days for your piece to be made before it ships.

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SHIPPING

México — DHL domestic. 1–2 business days after dispatch.


United States & Canada — DHL Express. 2–3 business days after dispatch.


United Kingdom & Europe — DHL Express. 3–5 business days after dispatch.


Middle East — DHL Express. 3–5 business days after dispatch.


Rest of world — DHL Express. 4–7 business days after dispatch.

Tracking is provided on every order. For express or time-sensitive orders, please DM us on Instagram before purchasing so we can confirm availability and timing.

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CARE

Gold metallic thread is delicate. To keep your pieces beautiful:

— Store flat, never compressed or tangled
— Keep away from water, perfume, and sunscreen
— Clean gently with a dry brush if needed
— Store in the pouch or box provided

These pieces are made to last. Treat them with the same care they were made with.

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QUESTIONS

Every DM is read and answered by Fer personally.
@ferolivaresdesigns on Instagram
ferolivaresdesigns.com